Dear customer, you should have been signed up for our services while onboarding.
We want to kindly remind you, that it is very important to read all the information and subscription terms before the purchase of the subscription or the separate service (report etc.), and do not tick on the "I agree to the terms" unless you read the information any service provides you with.
To get more information regarding the services you are being charged for, we kindly advise you to appeal to our Customer Support team.
We are patiently waiting for your appeal in order to assist you on any matter bothering you right now!