Dear customer, to receive the refund for Nebula services, firstly, it should be thoroughly investigated by our team. While appealing to our Customer Support team, describe your case as detailed as possible. If your situation is concerned with experts' service, please, indicate the following information:
- A detailed description of your case
- your name on AskNebula
your birth details (date of birth (please, use the format YYYY-MM-DD), place of birth (City, Country), time of birth),
service and an astrologer that you chose
date of your chat/order
We are looking forward to your appeal in order to assist you with it as fast as it's possible!